btdbt Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, and how we keep it safe.
Introduction
btdbt ("we", "us", "our") operates the online casino and sports betting platform accessible at btdbt.org. We are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
By registering an account with btdbt or by using our Services in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you should not use the btdbt platform.
Your Privacy at a Glance
Key commitments btdbt makes to every player on the platform.
SSL Encrypted Transmission
All data sent between your device and btdbt servers is protected by 256-bit SSL encryption at all times.
We Never Sell Your Data
Your personal information is never sold to third-party marketers, data brokers or advertisers. Your data stays within btdbt and its verified service partners only.
Access Your Own Data
You have the right to request a copy of all personal data btdbt holds about you. Contact our support team to make a data access request.
Right to Deletion
Subject to our legal and regulatory obligations, you may request that btdbt delete your personal data. Requests are assessed on a case-by-case basis.
Cookies Used on This Site
btdbt uses essential cookies to operate the platform and analytical cookies to improve user experience. You can manage cookie preferences through your browser settings.
Contact Our Privacy Team
For any privacy-related queries or data requests, contact btdbt support at [email protected] (plain text — not a clickable link).
1. Information We Collect
btdbt collects personal data that is necessary to provide you with a safe, compliant and functional gaming service. The categories of personal data we collect fall into two broad groups: information you provide to us directly, and information we collect automatically when you use the platform.
Information you provide to us directly includes:
- Full name, date of birth, and contact details (mobile number) provided during account registration.
- Identity verification documents such as a national ID card or passport, where required for KYC compliance.
- Payment account information, including your bKash, Nagad or Rocket mobile wallet number.
- Correspondence you send to us, including support queries and complaint submissions.
- Self-exclusion or responsible gaming requests and any related documentation.
Information we collect automatically when you use the platform includes:
- Device information such as device type, operating system, browser type and version, and screen resolution.
- IP address and general geographic location (country and city level only — we do not track precise GPS location).
- Session activity data including pages visited, games played, bets placed, and time spent on the platform.
- Cookie and tracking data as described in Section 8 of this policy.
2. How We Use Your Information
btdbt uses the personal data we collect for the following purposes:
- To create and manage your player account, including verifying your identity and age (21+ requirement) in compliance with our policies.
- To process your deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, and to maintain accurate financial records.
- To provide you with access to casino games, sports betting markets, promotions and all other features of the btdbt platform.
- To fulfil our legal and regulatory obligations, including anti-money laundering (AML) checks, fraud detection, and responsible gaming compliance.
- To communicate with you regarding your account, including transaction confirmations, security alerts, support responses and, where you have opted in, promotional communications.
- To analyse platform usage patterns in order to improve the functionality, game selection, and overall user experience of btdbt.
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or having a valid legal basis to do so.
3. Legal Basis for Processing
btdbt processes your personal data on the following legal bases:
- Contractual necessity — processing is required to fulfil our obligations under the Terms and Conditions you agreed to when registering your account.
- Legal obligation — processing is required to comply with applicable laws, including anti-money laundering legislation, age verification requirements and fraud prevention obligations.
- Legitimate interests — we process certain analytical and security data based on our legitimate interest in operating a safe and well-functioning platform.
- Consent — where we send you marketing or promotional communications, we do so on the basis of your consent, which you may withdraw at any time by contacting btdbt support.
4. Sharing Your Information
btdbt does not sell, rent or trade your personal data to or with third parties for their own commercial purposes. We may share your personal data only in the following limited circumstances:
- With payment processing partners (such as bKash, Nagad and Rocket) to the extent necessary to complete your deposit or withdrawal transactions.
- With game content providers (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) solely for the purpose of delivering game services to you.
- With fraud detection, KYC verification and identity-checking service providers who are contractually bound to use data only for the specific services they provide to btdbt.
- With law enforcement agencies or regulatory authorities where required to do so by applicable law, court order or governmental authority.
Any third party with whom we share your data is required to handle it in accordance with applicable data protection standards and is prohibited from using it for any purpose beyond the specific service they are providing to btdbt. We remain responsible for your data even when it is processed by a third party on our behalf.
5. Payment Data
When you make a deposit or withdrawal via bKash, Nagad, Rocket or any other payment method supported by btdbt, the transaction is processed by the relevant payment service provider. btdbt receives confirmation that a transaction has occurred (including the amount and a reference number) but does not store your full mobile wallet PIN, card number or bank account credentials. Payment PINs and authentication codes are entered directly into the payment provider's own secure interface and are never transmitted to or stored on btdbt servers.
All financial transaction records are retained by btdbt for a minimum period of five years for anti-money laundering compliance and regulatory audit purposes. This retention is a legal requirement and applies even if you close your account.
6. Data Retention
btdbt retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance policies. The retention periods we apply are proportionate to the purpose for which data was collected. Active player account data is retained for the duration of the account's existence. Following account closure, we retain identity verification documents, financial records and transaction history for a minimum of five years to satisfy legal and regulatory requirements.
Where personal data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be associated with you as an individual. Anonymised and aggregated data (from which all personal identifiers have been removed) may be retained indefinitely for statistical and platform improvement purposes.
7. Your Rights
You have the following rights in relation to your personal data held by btdbt:
- Right of access — you may request a copy of all personal data btdbt holds about you.
- Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
- Right to erasure — subject to our legal retention obligations, you may request that we delete your personal data.
- Right to restriction — you may ask us to restrict the processing of your personal data in certain circumstances, for example while a dispute is being resolved.
- Right to object — where we process your data on the basis of legitimate interests, you have the right to object to that processing if you believe it impacts your rights and freedoms.
To exercise any of the above rights, please contact btdbt customer support. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing your request to ensure the security of your personal data.
8. Cookies and Tracking Technologies
btdbt uses cookies and similar tracking technologies on our platform. A cookie is a small text file placed on your device when you visit a website. Cookies help the platform function correctly, remember your preferences and allow us to analyse how the platform is used so we can continue to improve it.
We use the following categories of cookies:
- Essential cookies — strictly necessary for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cannot be disabled.
- Analytical cookies — used to collect anonymised information about how players interact with the platform. This data helps us understand which features are most popular and where improvements are needed. We use this data only in aggregate form.
- Functional cookies — used to remember your preferences such as language settings and display options so you do not need to reset them on each visit.
You can control and manage cookies through your browser settings. Please note that disabling essential cookies may prevent the btdbt platform from functioning correctly and may impact your ability to log in, make deposits or access games.
9. Security Measures
btdbt takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, secure server infrastructure with restricted access controls, regular security assessments and vulnerability testing, and staff training on data protection best practices.
While we strive to protect your personal data using the measures described above, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you as soon as reasonably practicable in accordance with applicable law.
10. Children and Minors
The btdbt platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered an account with btdbt, please contact our support team immediately so we can investigate and take appropriate action.
11. Changes to This Privacy Policy
btdbt reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where practicable, notify registered users by a notice displayed on the platform. Your continued use of the btdbt platform following notification of any change to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way in which btdbt handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Contact email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and account username in any data-related correspondence so we can locate your records promptly.
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